Privacy Policy
TROAinc
Last Updated: January, 2026
This Privacy Policy (“Privacy Policy”) describes the information practices of TROAinc (“TROAinc,” “we,” “our,” or “us”) regarding the collection, use, disclosure, and protection of Personal Information obtained from or about individuals who access or use our websites, platforms, or services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.
1. INFORMATION WE COLLECT
A. Personal Information You Provide to Us
We collect Personal Information that you voluntarily provide to us through:
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Your access to or use of the Services
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Electronic communications with us, including inquiries regarding Services, merchandise, or offerings
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Subscriptions to newsletters, announcements, or updates
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Registration for memberships or participation in programs offered through the Services
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Offline interactions, including in-person or event-based communications
The Personal Information you provide may include, but is not limited to:
Account Information
Name, email address, contact details, login credentials, payment-related information, and transaction history associated with an account.
Purchase / Registration Information
Name, email address, shipping address, phone number, and other information necessary to process orders or registrations.
Financial Information
Payment information is collected and processed by third-party payment processors. These vendors may collect payment card details and, where permitted by law, certain government identifiers for fraud prevention.
Transaction Information
Details regarding purchases, including amounts, products, dates, and fulfillment status.
Communications
Information you provide in emails, forms, messages, or other communications, including message content and attachments.
Providing Personal Information is voluntary; however, certain features of the Services may not be available without it.
B. Information Automatically Collected
When you use the Services, we and our service providers may automatically collect:
Log Data
IP address, browser type, device settings, timestamps, and referring URLs.
Usage Data
Pages visited, features used, interaction patterns, and navigation behavior.
Device Information
Device type, operating system, unique identifiers (e.g., IDFA, Android ID).
Location Information
General geographic location inferred from IP address.
Cookies and Tracking Technologies
We use cookies, pixels, tags, and similar technologies for functionality, analytics, security, personalization, and performance optimization. You may control cookies through your browser settings, though disabling them may impair functionality.
C. Information from Third Parties
We may receive Personal Information from third-party vendors, service providers, affiliates, analytics providers, or marketing partners. This information may be combined with information collected directly or automatically.
2. HOW WE USE PERSONAL INFORMATION
We use Personal Information to:
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Provide, operate, maintain, and improve the Services
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Communicate with you, including responding to inquiries and providing support
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Process transactions and fulfill orders
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Analyze usage trends and develop new offerings
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Prevent fraud, abuse, and security incidents
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Protect the rights, safety, and integrity of users, staff, and the public
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Conduct marketing and promotional activities
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Comply with legal obligations and enforce our rights
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Fulfill any other purpose disclosed at the time of collection
Aggregated and De-Identified Data
We may aggregate or de-identify Personal Information so it cannot reasonably be used to identify you. Such information may be used or shared for analytics, research, and operational improvement purposes. We do not attempt to re-identify such data unless required by law.
3. DISCLOSURE OF PERSONAL INFORMATION
We may disclose Personal Information without further notice in the following circumstances:
Affiliates
To affiliated entities and subsidiaries.
Vendors and Service Providers
To third parties that perform services on our behalf, including website hosting, ecommerce, analytics, payment processing, customer support, security, fraud prevention, and legal services.
Legal and Safety Obligations
When required to comply with law, regulation, subpoena, court order, or governmental request, or to protect rights, safety, or property.
Business Transactions
In connection with mergers, acquisitions, restructuring, bankruptcy, or asset transfers.
With Consent
When you direct or authorize disclosure.
4. ONLINE ANALYTICS & ADVERTISING
We use third-party analytics tools such as Google Analytics to understand how users interact with the Services. These tools may collect information via cookies or similar technologies.
We may also engage in interest-based advertising. You may opt out of targeted advertising through industry opt-out mechanisms such as:
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Network Advertising Initiative (NAI)
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Digital Advertising Alliance (DAA)
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Google Ads Settings
Opt-outs are device- and browser-specific and may not persist if cookies are cleared.
5. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have rights to:
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Access your Personal Information
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Correct inaccurate information
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Request deletion
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Restrict or object to processing
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Request portability
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Lodge complaints with a data protection authority
To exercise applicable rights, contact us at:
We may require identity verification before processing requests.
6. REGIONAL DISCLOSURES
European Economic Area & United Kingdom
TROAinc acts as a data controller. Processing is based on contractual necessity, consent, legitimate interests, and legal compliance.
California (CCPA / CPRA)
California residents may request disclosure, access, correction, deletion, and opt out of “sale” or “sharing” of personal information for targeted advertising. We honor Global Privacy Control (GPC) signals.
Requests may be submitted to:
7. CHILDREN’S PRIVACY
We do not knowingly collect Personal Information from children under 13. If you believe a child has provided information, contact us immediately.
8. SECURITY
We use administrative, technical, and physical safeguards designed to protect Personal Information. However, no system can be guaranteed to be 100% secure.
9. DATA RETENTION
We retain Personal Information only as long as necessary for legitimate business, legal, and operational purposes, after which it may be deleted or anonymized.
10. INTERNATIONAL TRANSFERS
Your information may be processed in the United States or other jurisdictions. By using the Services, you consent to such transfers.
11. THIRD-PARTY LINKS
We are not responsible for the privacy practices of third-party websites or services linked through the Services.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Continued use of the Services constitutes acceptance of the revised policy.
13. CONTACT INFORMATION
For questions, concerns, or privacy-related requests: